Why did Orby TV close? Customers of the TV service have been left without the service after it unexpectedly shut down. Read on to find out what happened.
Orby TV launched in 2019 as a budget-friendly satellite TV service for the lower 48 states in the US. Demanding no credit checks or contracts, along with cheaper packages, the service was liked by many.
However, Orby TV has now closed, showing a letter to subscribers on the website:
“We are sorry to announce that Orby TV has closed its doors, and the Orby TV service has ended. It was an honour to serve you.”
The service goes on to direct customers to Dish Network, who Orby TV has worked with to provide an offer. Customers are able to switch to Dish for $100 and subscribe to a monthly package for $52.99, with a free first receiver.
So, why did Orby TV close?
Although the satellite service didn’t provide a specific reason for its closure, it’s thought to be a financial one. The company began showing signs of trouble in February when the website revealed it wasn’t taking on any new customers.
According to The Desk, Orby TV had been running out of money, and had even laid off regional territory managers in November, along with executives deferring their own pay checks.
It’s unclear exactly why the company struggled financially, or if it’s a consequence of the pandemic. However sourced told The Desk that its brick and mortar over digital presence technique was partly responsible.
Customers wanted a warning before it closed
Although the streaming service has provided a handy, and discounted, alternative for customers, many have been frustrated by the lack of warning.
“Thanks Orby TV for shutting down over night with no notice! We loved your service, but don’t love the option you gave us,” tweeted one user.
“Orby TV went out of business and didn’t tell their customers?” complained another.